Return and Refund and Shipping Policy

I do not accept returns or exchanges.

With purchases damaged during shipping, all items will be insured for $100 unless otherwise requested. Your max refund would be $100 unless you request in advance to put more insurance on your package.

I do my best to pack your purchases securely but what happens to the package in the mail system is beyond my control.

If you receive a damaged or broken item, you will receive a refund, if this procedure is followed. Please email [email protected] with pictures of the damaged or broken item. Also include pictures of the box and packaging.

If the item was sent via UPS then good pictures are all that is needed and I will refund you the cost of the item and the shipping.

If the item was sent via USPS then the process is longer. Again, photos need to be emailed to [email protected]. You will need to keep the damaged item and packing materials. Within two weeks after the claim has been made you will receive a letter in the mail asking you to bring in your package AND damaged contents to your local post office. When you do this, you must get a signature/stamp on the letter showing that you completed this task. Email a picture of this stamped/signed letter to me. This time I will refund your order for the ITEM ONLY. USPS does not refund for the shipping cost.

Once I have submitted your refund, it can take the bank, or financial institution, 3-5 business days to get the money into your account.